A record of the care patients receive is retained in the Health Information Management Department. These records are kept in strict confidence and are not released without the patient’s written consent, except as required by law.
The following must be presented:
A completed authorization (all sections of the authorization must be completed for the records to be released.) In the case of a deceased patient, the Executor of the estate must send a copy of the legal papers authorizing him/her as Executor and a copy of the death certificate.
To obtain a copy of information from your medical records:
- Download an authorization form. [PDF] / Descargar un formulario de autorización [PDF]
- Complete the form (all sections of the authorization must be completed for the records to be released) and mail or fax to:
UNC Rockingham Health Care
Attention: Medical Record Department
117 E Kings Hwy
Eden, NC 27288
Fax (336) 623-6902
The charge for copying medical records is $0.75 (per page for 1-25 pg), $0.50 (per page 26-100 pg) and then $0.25 per page (from page 101 & up) plus postage.
Our usual procedure is to mail your records. Please allow approximately 5-10 working days to process.
You can also pick them up at the Health Information Management Department at UNC Rockingham Health Care, Eden, NC. Our hours for pick up are Monday-Friday 7:30 am – 5 pm. Identification must be provided before receiving copies of medical records.
The Patient Portal can also be utilized in accessing records. Please call the Health Information Management Department for more information at (336) 627-6194.